What is a cookie?

A cookie is a harmless text file that is stored in your browser when you visit almost any website. The usefulness of the cookie is that the website will be able to remember your visit the next time you navigate that page. Although many people do not know it, the cookies have been used since 20 years ago, when the first browsers for the World Wide Web appeared.

What IS NOT a cookie?

It is not a virus, or a Trojan, or a worm, or spam, or spyware, or opens pop-up windows.

What kind of information does a cookie store?

Cookies do not usually store sensitive information about you, such as credit card or bank details, photographs, your identity card or personal information, etc. The data stored are technical, personal preferences, personalized content, etc.
The web server does not associate you as a person if not your web browser. In fact, if you usually browse with Internet Explorer and try browsing the same web with Firefox or Chrome will see that the web does not realize that you are the same person because it really is associating the browser, not the person.

What kind of cookies exist?

  • Technical Cookies: These are the most basic and they allow, among others, to know when navigate a human or an automated application when an anonymous and one registered user browsers, basic tasks for the operation of any dynamic web.
  • Cookies Analysis: Collect information on the type of navigation is performing, most used sections, reference numbers, time slot of use, language, etc.
  • Advertising Cookies: show advertising based on your browsing, their country of origin, language, etc.

What are their own and third party cookies?

The own cookies are generated by the website that you are visiting and the third party cookies are generated by external services or providers such as Facebook, Twitter, Google, etc.

What does it happen if I deactivate cookies?

To understand the effect it may have if you deactivate the cookies, we show you some examples:

  • You won’t be able to share contents from that web on Facebook, Twitter or any other social network.
  • The web site won´t able to adapt contents to their personal preferences, as often happens in the online stores.
  • You won’t be able to access to the personal area of ​​the web, such as My Account, or My profile or My orders.
  • Online Stores: You won’t be able to make online purchases, it will be by telephone or visiting the physical store if you have one.
  • It won´t be possible to customize your geographic preferences as time-slot, currency or language.
  • The web site won´t be able to do web analytics about visitors and web traffic, which will make difficult to be competitive for the website.
  • You won´t be able to blogging, you won´t be able to upload photos, posting comments, assess or rate content. The web site won´t be able to know if you are a human or an automated application that advertises spam.
  • Sectorised advertising won´t be able to be showed, reducing revenue from advertising of the website.
  • All social networks use cookies, if you deactivate them, you won´t be able to use any social network.

Can I eliminate cookies?

Yes. Not only eliminate, also block, in general or particular way for a specific domain.

To eliminate cookies from a website you must go to your browser settings and there you will be able to look for the associated cookies for the domain concerned and behave to its elimination.

We indicate you such as accessing a particular cookie of Chrome browser. Note: The steps may vary depending on the browser version:

  1. Go to Settings or Preferences using the menu File or by clicking the customization icon that appears top right.
  2. You will see different sections, click the option Show Advanced Options.
  3. Go to Privacy, Content settings.
  4. Select All cookies and site data.
  5. A list with all cookies according to domain will appear. Making it easier for you to find the cookies of a specific domain, enter partially or fully the address in the field Search cookies.
  6. After this filter on the screen one or more lines with the requested Web cookies will appear. Now just select it and press X to proceed with elimination.

To access the cookie settings in Internet Explorer follow these steps (may vary depending on the version of the browser):

  1. Go to Tools, Internet Options
  2. Click on Privacy.
  3. Move the slider to adjust the level of privacy that you want.

To access the cookie settings in Firefox browser follow these steps (may vary depending on the version of the browser):

  1. Go to Options or Preferences depending on the operating system.
  2. Click on Privacy.
  3. In History, select Use custom settings for history.
  4. You will now see the Accept cookies option, you can turn on and off according to your preference.

To access the cookie settings in Safari for OSX browser follow these steps (may vary depending on the version of the browser):

  1. Go to Preferences, then Privacy.
  2. At this point you will see the Block cookies option to adjust the type of block you wish to set.
To access the cookie settings in Safari for iOS browser follow these steps (may vary depending on the version of the browser):
  1. Go to Settings, then Safari.
  2. Go to Privacy and Security, you will see the Block cookies option to adjust the type of block you wish to set.

To access the cookie settings of the browser in Android devices follow these steps (may vary depending on the version of the browser):

  1. Run the browser and press the Menu button, then Settings.
  2. Go to Security and Privacy, you will see the Accept cookies option to select or clear the check box.

To access the cookie settings of the browser in Windows Phone devices follow these steps (may vary depending on the version of the browser):

  1. Open Internet Explorer, then More, then Settings
  2. You can now select or clear the Allow cookies check box.